Our Mission
Dédale Asia Pacific's mission is to provide innovative, customised knowledge and advice in the areas of applied human factors, organisational and social psychology, training development and implementation, systemic safety investigation, and safety management systems, to enhance safety performance, efficiency and service delivery within client organisations.
Our Core Competencies
We achieve our mission by possessing and utilising the following core competencies:
Managing and coordinating consulting projects in the areas of human factors, organisational psychology, safety management and human behaviour to enhance individual competence, organisational effectiveness and operational safety
Designing effective applied human factors training programs in the areas of Crew Resource Management (CRM), Threat and Error Management (TEM), Human Factors Awareness (HFA), and Human Factors and Aviation Safety Investigation (HFASI) to enhance operational skills and behaviour
Contributing professional human factors expertise to incident or accident investigations in the aviation, rail, mining and manufacturing sectors
Designing and implementing effective systemic safety investigation and analysis methodologies and safety investigator training programs
Developing and producing a range of innovative safety training media, including educational materials, facilitator and participant handbooks, safety promotion videos (including "The Dryden Accident" (1992), "Safety Culture Evolution" (2000), "ASSIST" (2007) and various multi-media training aids
Selection of personnel for safety-critical roles in aviation and other domains
Selecting facilitators for interactive peer-delivered learning programs such as CRM, and conducting effective facilitation skill training programs
Evaluating and advising on the usability and human machine interface characteristics of existing and proposed technology
Delivering training courses, workshops and seminars in human factors investigation techniques and the principles of systemic accident causation
Evaluating and advising on organisational effectiveness with respect to key performance indicators including safety, efficiency and service delivery
Undertaking a range of human resource management projects including psychological assessment of specialist personnel, selection system design and evaluation, job analysis, re-design and evaluation, and attitude evaluation
Communicating effectively and clearly with a wide range of clients across many national, organisational and professional cultures
Conducting applied human factors research projects, presenting findings at industry conferences, and publishing papers in professional books and journals.
Dédale Asia Pacific's Recent Projects include:
Leading an Independent Review of the aviation fatigue rules for operators and pilots [CAO 48.1] on behalf of the Australian Civil Aviation Safety Authority (CASA), in collaboration with AVRES Aviation Research Consultants and Integrated Safety Support (ISS)
Independent Review of the Safety Management System (SMS) for Changi Airport Group (Singapore) with the late Dr Rob Lee AO
Development and supply of Crew Resource Management (CRM) training materials for all aviation elements of the Australian Defence Force
Development and implementation of a family of new generation CRM and applied human factors training programs for Singapore Airlines
Development of Human Factors Awareness training materials for all Air Crew (Flight Crew and Cabin Crew) at QANTAS Airways
Independent Review of Virgin Australia Group Pilot Selection Processes
Development and implementation of a Non-Technical Skills evaluation framework and methodology for all pilots at Singapore Airlines
Development and delivery of Human Factors and Systemic Safety awareness training for aircraft designers and aeronautical engineers at EMBRAER, Brazil
Design of SOAM guidelines and training for the systemic investigation of aviation safety occurrences for EUROCONTROL and 44 ECAC member states
Development and delivery of Human Factors & Aviation Safety Investigation (HFASI) training courses for AirAsia/AirAsiaX, Airways NZ, ATNS South Africa, Changi Airport Group (Singapore), Fiji Airways (Air Pacific), Jet Airways (India), Malaysia Airlines, MIAT Mongolian Airlines and Singapore Airlines
Literature review and development of an aviation industry Guidance Document on Biomathematical Fatigue Models for the Australian Civil Aviation Safety Authority (CASA)
Review of Safety Management System for Airservices Australia, with the late Dr Rob Lee AO
Design and conduct of a project to enhance human factors processes and safety analysis tools in railway operations for MTR Corporation (Hong Kong)
Assisting MIAT Mongolian Airlines to comply with Human Factors and systemic safety investigation aspects of EASA Part 145 regulatory requirements
Development of National Rail Resource Management (RRM) Guidelines and Training Materials for the Australian rail industry
Implementation of RRM / NTS training programs at V/Line, PN Coal and KiwiRail
Project concept and script development for the EUROCONTROL safety promotion films “Safety Culture Evolution” (2000) and “ASSIST” (2007)
Design and implementation of a Safety Culture Enhancement Program, and Safety Leadership and National Culture research for the Swedish Nuclear Power Industry
Contribution to the NSW Ministry of Transport Investigation and Final Report into the 2003 Waterfall rail disaster.